Support

Questions about the app, your data or your subscription: email support@keepplaying.fit.

Cancel your subscription

Apple handles the subscription. On your iPhone, open Settings, tap your name, then Subscriptions, or go to apps.apple.com/account/subscriptions.

Move to a new iPhone

Install Keep Playing and sign in with the same Apple ID. Your goals, notes, chat, charts and plan come back from our server, and your workouts come back from Apple Health.

Delete your account

In the app, open Settings and tap Delete account. That deletes everything we store about you. It doesn't cancel the App Store subscription, so cancel that first.

The coach says it reached this month's limit

Each subscription includes a monthly coaching allowance. When it runs out, the coach pauses until the first of the next month. Your plan, log and watch sessions keep working.